High Performance Contact Centre Lead

Job Description:We are seeking a highly skilled and experienced Team Leader to join our Contact Centre team. The successful candidate will be responsible for leading a high-performing team of agents, ensuring excellent customer service and meeting business objectives.The core hours of the contact centre are 8:00am to 6:00pm, Monday-Friday, with all staff...

I-MED is pleased to be offering a new opportunity for an experienced Contact Centre Team Leader to join the team in Balcatta and lead our dedicated team of Contact Centre Agents.Reporting to the Contact Centre Manager, your role will be based in a busy, yet supportive inbound contact centre where you will be responsible for the day-to-day operations of your...

I-MED is pleased to be offering a new opportunity for an experienced Contact Centre Team Leader to join the team in Balcatta and lead our dedicated team of Contact Centre Agents.Reporting to the Contact Centre Manager, your role will be based in a busy, yet supportive inbound contact centre where you will be responsible for the day-to-day operations of your...

**Work type**: Fixed term Full time**Region**: WA- Perth inner**Contact Centre Manager (12-month fixed term contract based in Perth)**Support our amazing Service Delivery team by overseeing the contact centre for Personal Direct, assisting Personal Banking customers who reach out to NAB through voice calls and messaging platforms.- We win in the right way,...

Ready to take your contact centre career to the next level?We're looking for an experienced and confident professional to join our high-performing Customer Contact Team.At ARC Twenty-Two, we specialise in meaningful customer engagement that supports life-saving causes and community-driven initiatives across Australia. Based in Perth, we're a purpose-led,...

Contact Centre ExpertWe are seeking a skilled Contact Centre Consultant to provide exceptional customer service and support to patients across Western Australia.Key Responsibilities:Deliver outstanding patient experiences through excellent communication skills.Show empathy towards individuals in challenging situations.Maintain high standards of compliance...

About the Opportunity We are seeking Contact Centre Professionals to provide outstanding service to our clients and internal customers with every interaction. The successful candidate will deliver exceptional customer experience, creating peace of mind for our clients by handling inbound call enquiries efficiently. Key Responsibilities Provide empathetic...

**Introduction**:At Lite n' Easy our goal is to create a healthier Australia by changing the way Australians eat. We make it easy for people to eat well, whether they want to lose weight or simply stay healthy. As a quality driven food company, all of our creative energies go into making our meals as delicious as they are healthy.**Description**:Our focus on...

Job Description\We are seeking an experienced Contact Centre Technology Specialist to join our team. In this role, you will be responsible for managing the performance of our Client Services technology system.\As a key member of our team, you will have the opportunity to generate innovative ideas and implement solutions that improve our technical services...

Working in an evolving and a continually growing business, this role offers a fast-paced environment. Some of the key areas the role requires include strong relationship management, a strong service focus, the ability to adapt and develop with continual change, work within a team orientated environment to deliver a successful service model**Duties**:-...