
Contact Centre Professional
23 hours ago
We are seeking a skilled Contact Centre Consultant to provide exceptional customer service and support to patients across Western Australia.
Key Responsibilities:- Deliver outstanding patient experiences through excellent communication skills.
- Show empathy towards individuals in challenging situations.
- Maintain high standards of compliance and data protection.
- Explain medical procedures and billing information clearly to patients.
- Effectively use technology and multitask while actively listening to patients.
- Maintain attention to detail and proficiency in verbal and written communication.
- Collaborate with colleagues in a team environment and be open to feedback and coaching.
- A comprehensive onboarding program and ongoing training and development.
- Career progression opportunities and secondment possibilities.
- An employee benefits package including salary packaging options, discounted health insurance, and gym memberships.
- A flexible work-from-home arrangement based on performance after 3 months.
- Prior experience in customer-facing roles.
- A valid right to work in Australia.
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Contact Centre Professional
3 days ago
Perth, Western Australia beBeeCustomerService Full time $73,613 - $104,826About the Opportunity We are seeking Contact Centre Professionals to provide outstanding service to our clients and internal customers with every interaction. The successful candidate will deliver exceptional customer experience, creating peace of mind for our clients by handling inbound call enquiries efficiently. Key Responsibilities Provide empathetic...
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Contact Centre Representitive
4 days ago
Perth, Western Australia Arc Twenty Two Full time $104,000 - $130,878 per yearReady to take your contact centre career to the next level?We're looking for an experienced and confident professional to join our high-performing Customer Contact Team.At ARC Twenty-Two, we specialise in meaningful customer engagement that supports life-saving causes and community-driven initiatives across Australia. Based in Perth, we're a purpose-led,...
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Contact Centre Manager
3 days ago
Perth, Western Australia Nab - National Australia Bank Full time**Work type**: Fixed term Full time**Region**: WA- Perth inner**Contact Centre Manager (12-month fixed term contract based in Perth)**Support our amazing Service Delivery team by overseeing the contact centre for Personal Direct, assisting Personal Banking customers who reach out to NAB through voice calls and messaging platforms.- We win in the right way,...
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Contact Centre Team Leader
3 days ago
Perth, Western Australia I-Med Full timeI-MED is pleased to be offering a new opportunity for an experienced Contact Centre Team Leader to join the team in Balcatta and lead our dedicated team of Contact Centre Agents.Reporting to the Contact Centre Manager, your role will be based in a busy, yet supportive inbound contact centre where you will be responsible for the day-to-day operations of your...
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Contact Centre Consultants
3 days ago
Perth, Western Australia Hudson Australia Full timeWorking in an evolving and a continually growing business, this role offers a fast-paced environment. Some of the key areas the role requires include strong relationship management, a strong service focus, the ability to adapt and develop with continual change, work within a team orientated environment to deliver a successful service model**Duties**:-...
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Contact Centre Team Leader
2 days ago
Perth, Western Australia I-Med Full timeI-MED is pleased to be offering a new opportunity for an experienced Contact Centre Team Leader to join the team in Balcatta and lead our dedicated team of Contact Centre Agents.Reporting to the Contact Centre Manager, your role will be based in a busy, yet supportive inbound contact centre where you will be responsible for the day-to-day operations of your...
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Contact Centre Consultants
2 days ago
Perth, Western Australia Lite N' Easy Full time**Introduction**:At Lite n' Easy our goal is to create a healthier Australia by changing the way Australians eat. We make it easy for people to eat well, whether they want to lose weight or simply stay healthy. As a quality driven food company, all of our creative energies go into making our meals as delicious as they are healthy.**Description**:Our focus on...
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Contact Centre Technology Specialist
3 days ago
Perth, Western Australia beBeeTechnology Full time $90,000 - $120,000Job Description\We are seeking an experienced Contact Centre Technology Specialist to join our team. In this role, you will be responsible for managing the performance of our Client Services technology system.\As a key member of our team, you will have the opportunity to generate innovative ideas and implement solutions that improve our technical services...
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Head of Contact Centre Engineering
7 days ago
Perth, Western Australia Commonwealth Bank Full timeYou are collaborative and enjoy solving analytical problems to help our team reach its highest potential.We are a team of big thinkers who are engineering the future of banking.Together we will innovate the future of banking with state-of-the-art AI-powered engineering solutions.See yourself in our team Bankwest's Technology Division owns the end-to-end...
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Head of Contact Centre Engineering
7 days ago
Perth, Western Australia Commonwealth Bank Full timeYou are collaborative and enjoy solving analytical problems to help our team reach its highest potential.We are a team of big thinkers who are engineering the future of banking.Together we will innovate the future of banking with state-of-the-art AI-powered engineering solutions.See yourself in our team Bankwest's Technology Division owns the end-to-end...