Claims Problem Resolver
2 days ago
Explore a career that involves resolving problems and issues as they arise in a dynamic business environment.
This role is responsible for investigating and resolving problems through the use of internal software systems, directing staff actions to resolve problems, highlighting potentially large claims and working to minimize losses by corresponding with staff, suppliers, customers, and insurers, updating and maintaining system records, processing stock returns, managing quarantined stock, and disposal where required, acting within procedural guidelines to ensure that problems are resolved and related files are closed in the shortest possible timeframe, and managing digital data records associated with problem files.
About You
- A critical thinker with advanced problem-solving ability is ideal for this role.
- You will appreciate the importance of process and procedure in your work.
- Prior experience within an office support role or insurance industry/claims is desirable but not essential.
- Ability to communicate with staff at various levels and divisions of the business is crucial.
- Fast and accurate data entry skills are necessary.
- A high attention to detail and the ability to prioritize tasks effectively is vital.
- Flexibility and the ability to think on your feet is also highly valued.
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