Senior Business Partner

7 days ago

Glen Innes Severn, Australia beBeeBusiness Full time $110,000 - $130,000

Job Title: Senior Business Partner

Job Description:

This is an exciting opportunity for a Senior Business Partner to work with airlines in Sydney.

  • As the central point of contact, you will be responsible for establishing and maintaining excellent working relationships with internal and external customers.
  • You will represent the company at internal and external functions, ensuring that the company and its products and services are presented in a strong and positive light.
  • Work closely with the National Logistics Manager regarding Third Party Logistics (3PL) performance.
  • Participate in and ensure that audit and quality controls are conducted on a regular basis.
  • Provide expert advice to customers in all facets of customer service including logistical and customs information.
  • Improve customer service quality results by evaluating and re-designing processes and implementing change.
  • Establish communication service standards and implement company productivity, quality, and customer service standards.

In addition, you will be required to:

  • Pro-actively address performance issues by identifying areas of non-performance as well as root cause, and provide support to prevent future occurrences, including any training required to individuals.
  • Contribute towards effective cost management through education and training especially in areas of flight make up, aircraft loading, and inventory management.

To be successful in this role, you will need:

  • Proven knowledge and experience in a similar business partner role.
  • Fair understanding of the airline catering industry.
  • Excellent written and verbal communication skills.
  • Strong problem-solving skills.
  • Ability to handle challenging situations with tact and diplomacy.

The successful candidate will have the opportunity to work in a dynamic and supportive team environment, with a competitive salary and comprehensive benefits package, including annual leave and free onsite parking, meals, and uniforms.

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