Senior Regional Operations Manager

3 days ago

Port Macquarie, New South Wales, Australia My NRMA Full time

About the Role

As a Senior Regional Operations Manager at My NRMA, you will play a critical role in driving service continuity, coverage, and sustainability across our Country Network. This is an exciting opportunity to lead a large and diverse field-based workforce, fostering strategic partnerships with service providers and ensuring seamless execution of operations.

Key Responsibilities

  • Develop and implement operational strategies to enhance customer experience and drive business growth.
  • Maintain strong relationships with service providers, promoting collaboration and mutual benefit.
  • Lead and manage a high-performing team, empowering them to achieve exceptional results.
  • Analyze performance data to identify areas for improvement and drive process enhancements.
  • Ensure compliance with company policies, procedures, and regulatory requirements.

Requirements

  • A minimum of 5 years of experience in a leadership role, preferably in a customer-centric industry.
  • Proven track record of delivering business outcomes aligned with company values and culture.
  • Excellent communication and interpersonal skills, with the ability to influence and negotiate effectively.
  • Strong analytical and problem-solving skills, with the ability to drive process improvements.
  • A bachelor's degree in a relevant field, such as business administration or management.

What We Offer

  • A competitive salary range of $120,000 - $180,000 per annum, depending on experience.
  • A comprehensive benefits package, including health insurance, retirement savings, and paid time off.
  • The opportunity to work with a dynamic and forward-thinking organization, committed to innovation and excellence.
  • Ongoing training and development opportunities to enhance your skills and career prospects.

Why Join Us?

At My NRMA, we value diversity, inclusion, and employee well-being. We offer a flexible and supportive work environment, where you can thrive and grow with us. If you are a motivated and talented individual looking for a new challenge, we encourage you to apply.

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