Customer Relationship Manager

1 week ago

Adelaide, South Australia beBeeCustomerRelationshipManager Full time $22,500 - $89,599

We are seeking a highly skilled Customer Relationship Manager to join our team in Hindmarsh. This is a full-time permanent position that offers the opportunity to make a real difference in the lives of older adults participating in our Community Aged Care Health & Wellness programs.

**Key Responsibilities:**

In this role, you will play a pivotal part in ensuring the satisfaction and feedback integration of our clients. Your primary responsibility will be to facilitate feedback processes, resolve concerns, and promote service excellence through proactive engagement and continuous improvement initiatives.

**Requirements:**

To be successful in this role, you will need:

  • Qualifications in Customer Experience, Aged Care Services, or related fields, or equivalent practical experience demonstrating competence in customer-centric roles.
  • A customer-focused approach and a willingness to learn.
  • Effective communication skills and the ability to work collaboratively with others.

**Benefits:**

We offer a range of benefits to support your career development and wellbeing, including:

  • Flexible work arrangements to suit your needs.
  • Competitive salary packaging options.
  • Paid parental leave and superannuation contributions.
  • Investment in your professional development through paid study leave and financial education assistance.
  • Career advancement opportunities within our organisation.

**Our Organisation:**

We are a leading social services provider in South Australia, empowering individuals, families, and communities through our diverse range of services. We are committed to providing exceptional customer service and promoting social justice, equality, and strong communities.

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