Administrative Support Officer

3 weeks ago

Taren Point, New South Wales, Australia Anglicare Full time
About the Role

Anglicare is seeking a highly skilled and organized Administrative Support Officer to join the Goodhew Gardens and Bay Breeze Residential care team.

The successful candidate will be responsible for providing efficient and effective administrative support to the Retirement Living facility, ensuring smooth day-to-day operations.

Key Responsibilities
  1. Complete general administrative tasks, including word processing, filing, emailing, and mail distribution.
  2. Maintain and improve administrative procedures and systems.
  3. Organize meetings, events, and functions as required.
  4. Process work orders and supply orders in a timely manner.
  5. Update resident files in accordance with Commonwealth, State, Anglicare, WHS, and Rehabilitation guidelines.
  6. Ensure all administrative records and databases are accurately maintained and up to date.
  7. Attend to residents, visitors, couriers, and trades people at the reception desk, providing a professional and welcoming service.
  8. Assist with basic financial processes as directed by the Retirement Living Manager.
  9. Comply with safe work practices and participate in workplace consultation activities.
  10. Actively engage in safety activities, including hazard and incident reporting as prescribed in the WHSIMS.
Requirements
  • Strong attention to detail and accuracy.
  • Excellent organizational and time management skills.
  • Effective verbal and written communication.
  • Proficiency in Microsoft Office applications.
  • Customer service orientation.
  • Ability to work independently and as part of a team.
  • Adaptability and flexibility in a changing environment.
  • Basic financial literacy and numeracy skills.
  • Empathy and patience when dealing with older residents.

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