Customer Service Representative

4 weeks ago


Sunshine Coast, Australia Skechers Full time

About Us

Skechers is the leading digitally integrated retail and distribution business in the Apparel and Footwear performance and lifestyle market in Australia and New Zealand.

We have over 33 brands and 35 online platforms, including Platypus Shoes, Skechers, Hype DC, Vans, Dr. Martens, Subtype, The Athletes Foot, CAT, Merrell, The Trybe, Pivot, Timberland, Stylerunner, GLUE, Palladium, Stance, Saucony, EXIE & 4Workers.

Role Overview

We are seeking enthusiastic team members to join our Skechers teams during the holiday season who will provide excellent customer service in stores and sell our premium products.

This is an exciting opportunity for individuals who are passionate about streetwear and sneaker culture, and are looking to work amongst premium product alongside fellow dedicated team members.

Job Description
  • Provide exceptional customer service in store with premium product
  • Work as part of a team to achieve sales and KPI targets
  • Process large volumes of stock
  • Pick and pack click and dispatch orders
  • Assist in maintaining the in-store operations, including housekeeping, visual merchandising and cleaning

To be successful in this role, you will bring:

  • Previous retail experience is preferred but not essential
  • A commitment to providing exceptional customer service and an unforgettable shopping experience
  • A passion for streetwear and sneaker culture
  • The ability to work well within a fast-paced and energetic team environment
  • Self-motivation and willingness to meet/exceed sales targets and KPIs
  • The ability to listen and use feedback constructively

We offer a competitive salary of around $50,000 per annum, plus up to 40% discount on Accent Group brands, discounted gym memberships and health insurance packages, and opportunities for progression within the business.



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