Debt Resolution Specialist
7 days ago
At Zip Co, we're seeking a skilled Debt Resolution Specialist to join our team in Circular Quay. In this role, you'll work with customers to secure payment whilst maintaining strong relationships.
We're committed to providing excellent service, ensuring fair and appropriate treatment of vulnerable customers, and delivering results that align with our policies and commercial objectives.
This is an opportunity to take your client relationship management skills to the next level, develop your understanding of the debt collection process, and make a real impact on our customers' lives.
Main Responsibilities:
- Securing payment from customers while building trust and rapport
- Providing support to customers in financial distress, agreeing on reasonable repayment options
- Managing daily reports on outstanding debt, ensuring accuracy and progress updates
- Collaborating with the DCA department on client queries and monitoring repayments
- Supporting the team in managing Vulnerable Customer cases, ensuring fair and appropriate treatment
- Working with the Collections Team Leader to update systems, monitor results, and contribute to strategic development
Requirements:
- 2+ years of experience in collections or customer-facing roles, with transferable skills
- Understanding of debt collection processes and relevant regulatory requirements
- Strong negotiation, communication, and problem-solving skills
- Excellent organisational, time, and project management skills
- Aptitude for identifying and managing risks
What You'll Get:
- An estimated annual salary of $80,000 - $110,000 AUD
- 25 days paid leave annually, including birthday leave and quarterly wellbeing days
- 16 weeks paid parental leave for primary carers and 4 weeks for supporting carers
- Mental health and wellness initiatives, including $299 annual wellbeing allowance and access to EAP services
- Team social events, epic offices, free breakfast daily, and weekly free lunches
About Us:
Zip Co is a digital financial services company offering innovative products that bring customers and merchants together. We pride ourselves on being a values-led business, guided by our four core values: Customer First, Own it, Stronger Together, and Change the Game.
-
Debt Resolution Specialist
1 week ago
Sydney, New South Wales, Australia Zip Full timeAbout the RoleAs a Debt Resolution Specialist, you will be responsible for building strong relationships with customers in financial distress and negotiating repayment solutions that meet their needs. This is an excellent opportunity to work in a dynamic team environment and develop your skills in client relationship management, debt collection, and...
-
Debt Resolution Specialist
6 days ago
Sydney, New South Wales, Australia Lotus People Full timeLotus People is a leading partner to a renowned non-bank lender, distinguished by their exceptional service and numerous industry awards. This organization fosters a collaborative and inclusive work culture, making it an exciting time to join as they move into modern offices in the CBD.This role involves managing hardship portfolios, assessing applications,...
-
Debt Resolution Specialist
2 weeks ago
Sydney, New South Wales, Australia Zip Full timeAbout the RoleAs a Debt Resolution Specialist at Zip, you will play a critical role in securing payments from customers while maintaining strong relationships. This is an excellent opportunity to develop your client relationship management skills and understanding of the debt collection process.Key ResponsibilitiesSecuring payment from customers while...
-
Debt Resolution Specialist
3 days ago
Sydney, New South Wales, Australia Zip Co Full timeKey Responsibilities:Build strong relationships with customers in financial distress and negotiate repayment solutions.Work collaboratively with the Collections Team Leader to manage workload, cases, and team performance.Maintain accurate records and reports on outstanding debt and customer interactions.The ideal candidate will possess excellent...
-
Lead Debt Recovery Specialist
1 week ago
Sydney, New South Wales, Australia Hall & Wilcox Full timeAbout the RoleWe are seeking a highly experienced and skilled Paralegal to join our Dispute Resolution team in Melbourne or Sydney. As a Lead Debt Recovery Specialist, you will play a crucial role in managing high-volume debt recovery files, providing advice and solutions to clients, and working closely with our great team.
-
Debt Recovery Expert
2 weeks ago
Sydney, New South Wales, Australia SMAART Recruitment Full timeAbout the RoleSMAART Recruitment is seeking an experienced Debt Collections Specialist to join our client's North Sydney office. This full-time permanent position offers a salary of $80,000 + Super.Job DescriptionThe ideal candidate will have proven experience in debt collections, preferably within a finance company or non-bank lender. They will possess a...
-
Debt Recovery Specialist
1 week ago
Sydney, New South Wales, Australia SMAART Recruitment Full timeOur client, a leading player in the finance industry, is dedicated to supporting all aspects of finance in Real Estate. They specialize in loans to assist vendors and agents with costs associated with buying and selling property.The team is committed to delivering exceptional service and tailored solutions for their clients. As they continue to grow, they...
-
Debt Recovery Specialist
1 month ago
Sydney, New South Wales, Australia KBH Solutions Full timeDebt Recovery SpecialistKBH Solutions is seeking a skilled Debt Recovery Specialist to join their team in Sydney CBD. As a key member of the collections team, you will be responsible for negotiating payment of outstanding debts and arranging suitable payment plans for commercial clients.Key Responsibilities:Negotiate payment of outstanding debts and arrange...
-
Customer Debt Recovery Specialist
3 weeks ago
Sydney, New South Wales, Australia InDebted Full timeAbout UsInDebted is a pioneer in consumer debt collection, revolutionizing the industry with AI-driven solutions that prioritize customer experience. Our global team, spread across Australia, the United States, the United Kingdom, Canada, and New Zealand, is passionate about helping millions resolve debt, better.Role OverviewAs a Customer Account Manager at...
-
Debt Recovery Specialist
4 days ago
Sydney, New South Wales, Australia SMAART Recruitment Full timeWe are seeking a highly skilled Financial Collections Professional to join our team in North Sydney.The role involves collecting outstanding loan payments from clients across Australia and New Zealand, communicating effectively with existing accounts to manage and recover debts. You will discuss their situation and work with clients to negotiate payment...
-
Debt Recovery Specialist
2 weeks ago
Sydney, New South Wales, Australia SMAART Recruitment Full timeOur client is a forward-thinking finance company that has revolutionised the way they support their clients in Real Estate. With a focus on innovative loan solutions, they are dedicated to helping vendors and agents navigate the complexities of property buying and selling.The team at SMAART Recruitment are proud to be partnering with this dynamic...
-
Debt Recovery Professional
2 days ago
Sydney, New South Wales, Australia SMAART Recruitment Full timeAbout the Role:At SMAART Recruitment, we are looking for an experienced Debt Recovery Specialist to join our team in North Sydney. As a key member of our finance team, you will play a crucial role in maintaining the financial health of our organisation by collecting outstanding loan payments from clients across Australia and New Zealand.About the Job:Contact...
-
Senior Debt Recovery Specialist
4 weeks ago
Sydney, New South Wales, Australia KBH Solutions Full timeDebt Recovery Specialist Job DescriptionWe are seeking a skilled Senior Debt Recovery Specialist to join our team at KBH Solutions in Sydney CBD.Key Responsibilities:Negotiate payment of outstanding debts and arrange suitable payment plans for commercial clients.Provide exceptional customer service through building and maintaining relationships.Drive the...
-
Debt Origination Specialist
2 weeks ago
Sydney, New South Wales, Australia Siemens Ltd. Full timeJob DescriptionWe are seeking an experienced Debt Origination Specialist to join our team in Sydney, Australia.
-
Debt Recovery Specialist
4 weeks ago
Sydney, New South Wales, Australia MBC Recruitment Full timeJob Summary: We are seeking an experienced Debt Recovery Specialist to join our team at MBC Recruitment. The successful candidate will be responsible for managing a range of financial responsibilities, including Accounts Receivable, Accounts Payable, and debt recovery. Key Responsibilities:• Prepare and issue sundry invoices• Issue overdue notices for...
-
Senior Debt Recovery Specialist
2 weeks ago
Sydney, New South Wales, Australia S2M Digital Recruitment Full timeUnlock Your Potential as a Senior Debt Recovery SpecialistAt S2M Digital Recruitment, we are seeking a highly skilled and motivated Senior Debt Recovery Specialist to join our dynamic team in Sydney. This is an exceptional opportunity to leverage your expertise in commercial debt recovery and drive business growth.**About Us**We are a pioneering fin-tech...
-
Debt Recovery Specialist
3 days ago
Sydney, New South Wales, Australia News Corp Australia Full timeJob OverviewWe are seeking a highly motivated Debt Recovery Specialist to join our team at News Corp Australia.Key ResponsibilitiesAssist in managing a ledger of accounts to ensure timely collection of outstanding debts.Collaborate with internal stakeholders to resolve customer disputes and ensure accurate invoicing.Provide exceptional customer service with...
-
Debt Recovery Specialist
2 weeks ago
Sydney, New South Wales, Australia Hudson Australia Full timeA rewarding role as a Debt Recovery Specialist is now available at Hudson Australia in Adelaide CBD. This opportunity involves taking charge of managing overdue debts, negotiating payment plans, and delivering exceptional customer service.Key Responsibilities:Debt Collection Activities:Oversee the management of overdue debts, collection workflows, and ensure...
-
Senior Debt Recovery Specialist
2 weeks ago
Sydney, New South Wales, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full timeAbout the OpportunityWe are seeking a highly skilled Senior Debt Recovery Specialist to join our team at Allianz Australia Services Pty Ltd. This is an exciting opportunity for a motivated and experienced professional to take on a key role in our debt recovery process.
-
Debt Collection Specialist
2 weeks ago
Sydney, New South Wales, Australia Synaco Global Recruitment Full timeJob OverviewSynaco Global Recruitment is seeking a skilled Debt Collection Specialist to join their team in Chipping Norton. As a key member of the financial operations team, you will be responsible for maintaining the debtors' ledger and ensuring that all accounts are up-to-date.