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Debt Recovery Professional

1 month ago

Sydney, New South Wales, Australia SMAART Recruitment Full time

About the Role:

At SMAART Recruitment, we are looking for an experienced Debt Recovery Specialist to join our team in North Sydney. As a key member of our finance team, you will play a crucial role in maintaining the financial health of our organisation by collecting outstanding loan payments from clients across Australia and New Zealand.

About the Job:

  • Contact clients via phone and email to discuss overdue payments and arrange payment plans.
  • Analyse client accounts to determine the best course of action for debt recovery.
  • Maintain accurate records of all communication and transactions with clients.
  • Ensure timely and accurate resolution of outstanding accounts and negotiate settlements with clients to resolve outstanding balances.
  • Provide high-level customer service while assisting clients in resolving their payment issues.

About the Company:

SMAART Recruitment is a leading recruitment agency specialising in finance and accounting roles. We have been shaking up the finance industry when it comes to supporting all things finance in Real Estate.

About the Salary:

The successful candidate can expect a salary of $80,000 + Super, plus ongoing career advancement opportunities.

About the Team:

We are a close-knit, supportive team that values exceptional service and tailored solutions for our clients. If you are a motivated and detail-oriented debt collections officer looking to join a dynamic team, we would love to hear from you.

About the Requirements:

  • Proven experience in debt collections, preferably within a finance company or non-bank lender.
  • Strong understanding of loan processes and financial regulations.
  • Excellent communication and interpersonal skills, with the ability to negotiate effectively.
  • Detail-oriented with strong organisational and time-management skills.
  • Proficiency in Microsoft Office Suite and familiarity with collections software and skip tracing techniques.

About the Location:

This role is based in our North Sydney office (2060) and offers hybrid work arrangements post-induction.