Technical Support Officer

22 hours ago


Frankston, Australia South East Water Full time

About the Role

South East Water is seeking a highly skilled Technical Support Officer to join our Telemetry team. As a key member of our team, you will be responsible for providing technical support and maintenance for our IoT hardware, ensuring the safe and efficient operation of our water services.

Key Responsibilities

  • Diagnose and rectify faults in IoT hardware and software
  • Provide technical support and maintenance for our Telemetry systems
  • Collaborate with cross-functional teams to ensure seamless project delivery
  • Participate in a rostered after-hours duty team for emergency response and incident support

Requirements

  • Minimum 10 years' experience in a technical support role, preferably in the water industry
  • Practical experience with IoT hardware and software, including coding and firmware management
  • Strong analytical and problem-solving skills, with the ability to interpret technical drawings and specifications
  • Excellent communication and collaboration skills, with the ability to work autonomously and as part of a team

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Flexible working arrangements, including hybrid working and leave purchasing

About Us

South East Water is a leading provider of water services in the region, committed to delivering healthy water for life. We are a values-driven organization that prioritizes the well-being of our customers, employees, and the environment.

How to Apply

If you are a motivated and experienced technical professional looking for a new challenge, please submit your application, including your resume and a cover letter outlining your experience and qualifications.



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