Senior Product Operations Specialist

1 week ago


North Sydney Council, Australia beBeeProductManager Full time $60,000 - $90,000
Job Overview

We are on a mission to empower teams with the support, resources and opportunities to succeed.

Key Responsibilities:
  • Design, coordinate and continuously evolve product operating cadences, including annual planning, half-yearly planning, monthly product reviews and weekly team check-ins.
  • Bring structure and impact to how we plan, execute and measure product initiatives across a complex multi-squad environment.
  • Collaborate with product and marketing teams to iterate on product marketing collateral as well as other GTM artifacts and activities such as Product innovation days.
  • Highlight improvement opportunities to common artefacts such as PRDs, roadmaps and other key documents across the portfolio.
  • Serve as a trusted point of coordination and facilitate communication between Product and other teams, bringing alignment and momentum to new product strategic initiatives and innovation.
  • Participate in customer research and testing across product initiatives, seeking real world feedback on new and existing product lines.
  • Contribute to building models to demonstrate strategic opportunities, including investment and revenue.
  • Closely collaborate with the Senior Product Operations Manager to optimise product lifecycles and go-to-market strategies.
  • Support the creation of internal training materials for the use of new Product Operation processes or systems.
  • Work with Product Designers to standardise user research and feedback collection to inform product enhancements.
  • Proactively identify operational bottlenecks and propose solutions to the Product Operations Leadership.
  • Embrace a fast-paced collaborative environment focused on delivering exceptional product experiences.
  • Champion internal tooling and documentation hygiene, ensuring teams are equipped with the right resources and clarity.
  • Play a key role in building a strong connected product culture that reflects our values, facilitating initiatives that improve team cohesion, collaboration and trust.
Requirements:
  • 5+ years in product operations, product management, product marketing and/or product design within a financial services or technology company.
  • Experience designing and executing complex operating rhythms at scale.
  • Excellent organisational and stakeholder management skills, comfortable working with everyone from senior leadership to squad-level contributors.
  • Deep empathy for product teams and a passion for enabling them to do their best work.
  • Ability to balance structure and flexibility, knowing when to formalise and when to adapt.
  • Strong communication skills, both written and verbal, and a knack for simplifying the complex.
  • Strong stakeholder management skills working across a global Product team.
  • Proficiency in using product collaboration and planning tools.
Preferred Qualifications:
  • Experience working in an Agile environment.
  • Familiarity with Project planning technology, professional services or technology sectors.

At our organisation, we offer a range of benefits, including hybrid working, career paths, additional leave allocations, discounted gym memberships and more.



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