Product Operations Specialist

18 hours ago

Sydney, New South Wales, Australia beBeeProduct Full time $150,000 - $180,000

Key Role Overview

This is a leadership position that oversees the operational efficiency of products and provides vital insights to inform strategic decisions across the organization.

Main Responsibilities

  • Lead and mentor a team of product operations specialists
  • Implement process improvements to drive operational excellence
  • Establish key performance indicators to ensure high-quality support for internal teams and clients
  • Manage product feedback to optimize strategy
  • Create comprehensive product knowledge management systems

Prior Qualifications

  • Minimum 5 years' experience leading technology operations or service delivery teams
  • At least 7 years' experience in financial services or a related field with expertise in payments, cards, and treasury
  • Proven ability to build strong relationships and influence senior stakeholders
  • Hands-on experience with tools like Jira and Confluence
  • Strong analytical and problem-solving skills

About the Opportunity

A leading financial operations company seeks a skilled professional to provide real-time financial control and visibility to businesses and accounting firms. The ideal candidate will leverage an innovative platform and expert support to automate routine tasks and reduce risk.

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