Technical Customer Service Professional
1 day ago
We are seeking a professional with experience in technically oriented customer service roles, preferably within the hydraulics industry. You will handle technical inquiries, provide quotes, manage customer relationships, and support sales activities.
Your Key Responsibilities
- Respond to inquiries via phone and email.
- Process sales orders.
- Maintain product knowledge.
- Support internal teams.
- Assist with administrative duties.
Required Skills and Qualifications
- Proven customer service or internal sales experience.
- Strong communication and problem-solving skills.
- Attention to detail and accurate data entry.
- ERP experience (PRONTO preferred).
- Mechanical or trade background is advantageous.
Benefits
This role offers an exciting opportunity to work with a leading supplier of turnkey hydraulic solutions. You will be part of a team that prides itself on its manufacturing capability and quality.
Competencies and Values
- Accountability: Responsibility and trustworthiness.
- Communication: Active listening and empathetic engagement.
- Open-mindedness: Embracing diversity and exploring options.
- Ambition: Boldness, resilience, and flexibility.
- Respect: Courteous and respectful behaviour.
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