Customer Field Technician

3 weeks ago

Melbourne, Victoria, Australia NBN Co Full time
About the Role

We are seeking a motivated and self-driven individual to join our team as a Customer Field Technician in Melbourne. As a newcomer to the industry, you will have the opportunity to build a rewarding career in telecommunications and make a real difference in the lives of our customers.

Key Responsibilities
  • Install, repair, and maintain nbn products and services
  • Handle customer service tasks across various nbn technologies
  • Work in various settings, including internal and external environments
  • Deliver exceptional customer service and resolve issues efficiently
Requirements

We are looking for individuals who are eager to learn and grow in their career. If you have a background in communication cabling, electrical work, air conditioning/refrigeration, carpentry, or are skilled with power tools, we encourage you to apply.

You will need to possess outstanding customer service skills, be able to communicate effectively, and be self-driven and motivated. A current and clean driver's license is also a must.

What We Offer
  • 18 weeks of paid parental leave
  • Discounted gym memberships and other corporate benefits
  • Vehicle, laptop, tools, uniform, and phone provided
  • Options for salary sacrificing
  • An inclusive work culture that prioritizes balance and wellbeing
  • Ongoing training and support for career growth and professional development
Get a Glimpse into the Role

nbn's free Digital Work Experience allows you to experience the work of our Customer Field Technicians from the comfort of your own home. Visit our Digital Work Experience to get real-life insights into the role.

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