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Customer Field Technician

1 month ago

Melbourne, Victoria, Australia NBN Co Full time
About the Role

We are seeking a motivated and self-driven individual to join our team as a Customer Field Technician based in Melbourne. As a newcomer to the industry, you will have the opportunity to build a rewarding career in telecommunications and contribute to the growth and development of Australia's future.

Key Responsibilities
  • Install, repair, and maintain nbn products and services
  • Handle customer service tasks across various nbn technologies
  • Work in various settings, including internal and external environments
  • Deliver exceptional customer service and communicate effectively with customers
  • Perform tasks such as cabling installation, jointing, jumpering, and splicing
About You

We are looking for individuals who are eager to embark on a new career in telecommunications and possess a background in communication cabling, electrical work, air conditioning/refrigeration, carpentry, or good with power tools. You should have outstanding customer service skills, be self-driven, and motivated to manage yourself effectively.

What We Offer
  • 18 weeks of paid parental leave
  • Discounted gym memberships and other corporate benefits
  • Vehicle, laptop, tools, uniform, and phone provided
  • Options for salary sacrificing
  • An inclusive work culture that prioritizes balance and wellbeing
  • Ongoing training and support with a focus on career growth and professional development

nbn's free Digital Work Experience allows anyone to experience the work that our Customer Field Technicians do every day – from the comfort of your own home. Please visit our Digital Work Experience to get real-life insights into the role.