Career Starter

3 weeks ago


Melbourne, Victoria, Australia NBN Co Full time

About the Role

We are seeking a motivated and self-driven individual to join our team as a Customer Field Technician. In this role, you will be responsible for handling customer service tasks across various nbn technologies.

As a newcomer to the industry, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment.

Key Responsibilities

  • Install, repair, and maintain nbn products and services
  • Work in various settings, including internal and external customer premises
  • Provide exceptional customer service and communicate effectively with customers
  • Work at heights and in confined spaces

About You

We are looking for individuals who are eager to embark on a rewarding career in telecommunications. If you have a background in communication cabling, electrical work, air conditioning/refrigeration, carpentry, or are skilled with power tools, we want to hear from you.

This role involves a significant amount of work at customer sites, so it's essential that you possess outstanding customer service skills and the ability to communicate effectively and personably.

What We Offer

  • 18 weeks of paid parental leave
  • Discounted gym memberships and other corporate benefits
  • Vehicle, laptop, tools, uniform, and phone provided
  • Options for salary sacrificing
  • An inclusive work culture that prioritizes balance and wellbeing

Learn More

nbn's free Digital Work Experience allows anyone to experience the work that our Customer Field Technicians do every day. Please visit our Digital Work Experience to get real-life insights into the role.



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