Customer Field Technician
7 days ago
About NBN Co
NBN Co is a leading provider of telecommunications services, committed to delivering high-quality connectivity to Australians. As a key player in the industry, we're seeking talented individuals to join our team as Customer Field Technicians.
Job Expectations
We're looking for individuals who are new to the industry and eager to embark on a rewarding career in telecommunications. As a Customer Field Technician, you'll be responsible for handling customer service tasks across a variety of nbn technologies, including cabling installation, customer premises installation, fault diagnosis, and repair.
Key Responsibilities
- Cabling installation (copper and fibre) including jointing, jumpering, and splicing
- Customer premises installation of nbn Customer Premises Equipment (CPE)
- Fault diagnosis and repair of nbn cabling networks and nbn CPE
- Working at heights and in confined spaces
- Providing exceptional customer service and communication
Requirements
To be successful in this role, you'll need to possess:
- Outstanding customer service skills and the ability to communicate effectively
- Self-motivation and the ability to work independently
- A background in communication cabling, electrical work, air conditioning/refrigeration, carpentry, or good with power tools
- A current and clean driver's license
What We Offer
- 18 weeks of paid parental leave
- Discounted gym memberships and other corporate benefits
- Vehicle, laptop, tools, uniform, and phone (or device allowance) provided
- Options for salary sacrificing
- An inclusive work culture that prioritizes balance and wellbeing
- Ongoing training and support with a focus on career growth and professional development
How to Apply
If you're inspired to learn more about this opportunity, please visit our website to get real-life insights into the role of a Customer Field Technician. We look forward to hearing from you
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