Customer Field Technician

4 days ago


Melbourne, Victoria, Australia NBN Co Full time
About the Role

We are seeking a motivated and self-driven individual to join our team as a Customer Field Technician based in Melbourne. As a newcomer to the industry, you will have the opportunity to build a rewarding career in telecommunications.

Key Responsibilities
  • Install, repair, and maintain nbn products and services
  • Handle customer service tasks across various nbn technologies
  • Work in various settings, including internal and external environments
  • Diagnose and repair faults in nbn cabling networks and Customer Premises Equipment (CPE)
  • Work at heights and in confined spaces
Requirements

We are looking for individuals who are new to the industry and have a background in communication cabling, electrical work, air conditioning/refrigeration, carpentry, or good with power tools. You will need to possess outstanding customer service skills and the ability to communicate effectively and personably.

A current and clean driver's license is a must.

What We Offer
  • 18 weeks of paid parental leave
  • Discounted gym memberships and other corporate benefits
  • Vehicle, laptop, tools, uniform, and phone provided
  • Options for salary sacrificing
  • An inclusive work culture that prioritizes balance and wellbeing
  • Ongoing training and support with a focus on career growth and professional development
Get a Glimpse into the Role

nbn's free Digital Work Experience allows anyone to experience the work that our Customer Field Technicians do every day. Please visit our Digital Work Experience to get real-life insights into the role.



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