Customer Field Technician
2 weeks ago
We are seeking a motivated and customer-focused individual to join our team as a Customer Field Technician based in Melbourne. As a newcomer to the industry, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment.
Key Responsibilities- Install, repair, and maintain nbn products and services
- Handle customer service tasks across various nbn technologies
- Work in various settings, including internal and external environments
- Deliver exceptional customer service and resolve issues in a timely manner
We are looking for individuals who are new to the industry and eager to embark on a rewarding career in telecommunications. If you have a background in communication cabling, electrical work, air conditioning/refrigeration, carpentry, or are skilled with power tools, we want to hear from you.
You will need to possess outstanding customer service skills, be self-driven and motivated, and have the ability to communicate effectively and personably. A current and clean driver's license is also a must.
What We Offer- 18 weeks of paid parental leave
- Discounted gym memberships and other corporate benefits
- Vehicle, laptop, tools, uniform, and phone provided
- Options for salary sacrificing
- An inclusive work culture that prioritizes balance and wellbeing
- Ongoing training and support with a focus on career growth and professional development
nbn's free Digital Work Experience allows anyone to experience the work that our Customer Field Technicians do every day – from the comfort of your own home. Please visit our Digital Work Experience to get real-life insights into the role.
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