Restaurant Operations Manager

6 days ago


Albany, Western Australia Collins Foods Limited Full time
About Collins Foods Limited

Collins Foods Limited is a leading restaurant operator with a global presence, employing over 17,000 employees across multiple countries. Our vision is to become the world's top restaurant operator, with a portfolio of over 350 KFC restaurants and 27 Taco Bell restaurants in Australia, the Netherlands, and Germany.

Why Work for Collins Foods Limited?

We are a company that values innovation, sustainability, and customer experience. Our mission is to deliver exceptional restaurant experiences that exceed customer expectations. As a member of our team, you will have the opportunity to work with iconic international brands, enjoy competitive remuneration, and access ongoing professional development opportunities.

The Role

We are seeking an experienced Restaurant Operations Manager to join our team at the KFC Albany restaurant in Western Australia. As a key member of our management team, you will be responsible for assisting the Restaurant General Manager in creating a positive and energetic work environment for all team members. Your primary focus will be on leading and motivating a high-performing team to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Assist the Restaurant General Manager in developing and implementing restaurant strategies to drive sales growth and customer satisfaction.
  • Lead and motivate a high-performing team to deliver exceptional customer service and achieve sales targets.
  • Monitor and control restaurant operations, including inventory management, labor costs, and customer feedback.
  • Develop and implement training programs to enhance team member skills and knowledge.
  • Collaborate with the Restaurant General Manager to identify areas for improvement and implement changes to drive business growth.
Requirements
  • Proven experience in restaurant operations management, preferably in a quick-service restaurant environment.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a high-performing team.
  • Strong analytical and problem-solving skills, with the ability to monitor and control restaurant operations.
  • Competent computer skills, with experience in restaurant management software.
  • A valid driver's license and a commitment to maintaining a safe and healthy work environment.


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