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Business Development Associate
2 months ago
We are seeking a highly skilled Business Development Associate to join our team at Bendigo and Adelaide Bank. As a Business Development Associate, you will play a critical role in supporting our brokers and partners throughout the loan lifecycle.
Key Responsibilities- Provide exceptional customer service and support to brokers, responding to their queries and concerns in a timely and professional manner.
- Ensure brokers are supported during the loan application process, providing guidance and advice on our systems, processes, and credit policy.
- Liaise with internal departments to achieve desired outcomes and provide updates on loan progress.
- Contribute to portfolio growth by providing proactive support and advice to brokers, helping them to achieve their goals.
- Monitor and manage inbound queues, ensuring that all queries are responded to promptly and efficiently.
- Extensive customer service experience, preferably in a call centre environment.
- Knowledge of third-party banking lending systems, products, and credit policy.
- Strong communication and interpersonal skills, with the ability to build relationships with partners and internal stakeholders.
- Self-motivated and self-sufficient, with a strong ability to work autonomously.
- High level of professionalism, with a positive team attitude and willingness to help wherever possible.
- Strong time management and multi-tasking skills, with the ability to handle multiple priorities and deadlines.
Bendigo and Adelaide Bank is a leading Australian bank, committed to providing exceptional customer service and support to our customers and communities. We are proud to be a part of the Bendigo and Adelaide Bank group, and we are excited to have you join our team.
What We Offer- A dynamic and supportive work environment, with opportunities for professional growth and development.
- A competitive salary and benefits package, including a hybrid model of minimum 2 days in a local Head Office per week.
- The opportunity to work with a talented and dedicated team, passionate about delivering exceptional customer service and support.