Senior Technical Solutions Consultant
3 days ago
We are ServiceRocket, a global tech-enabled services company headquartered in California. Our purpose is to accelerate the growth of our clients.
SalaryThe estimated salary for this position is around $80,000 - $120,000 per year, depending on location and experience.
About the RoleIn the Professional Services Consulting area, you will be responsible for providing fee-for-service consulting services to clients. This includes defining opportunities and processes for outsourced solutions, systems integration, or proprietary tools. You will work closely with technical project leads, running workshops and client discovery sessions, and obtaining required technical expertise and certifications.
Responsibilities- Perform assigned technical functions based on project goals as assigned by the technical project lead.
- Support the technical lead in running workshops and client Discovery sessions.
- Obtain the required technical expertise and certifications to become proficient with the platforms required to perform technical delivery for client projects.
- Support client scoping initiatives as assigned by the technical lead(s) and sales engineering functions.
- Good communication skills, allowing you to efficiently understand customer problems and suggest solutions.
- Proficiency in technical skills such as command line (preferably Unix), SQL, script development, software configuration, and other related technical skills.
- Ability to establish rapport with customers.
- Good level of organization and ability to capture requirements from customers systematically.
- Software solution design skills, to identify and explain how a problem can be resolved via a custom development.
- Typically requires some undergraduate or technical college background.
- Software development skills, to handle the end-to-end development of a small software project (i.e., an integration component).
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