Customer Support Specialist for MRI/IGT Surgery Equipment

4 weeks ago


Brisbane, Queensland, Australia Philips Full time

Job Title: Customer Support Specialist for MRI/IGT Surgery Equipment

We are seeking a skilled and experienced professional to join our team as a Customer Support Specialist for MRI/IGT Surgery Equipment. As a key member of our customer-facing team, you will be responsible for providing expert technical support and maintenance services to our customers.

Your Key Responsibilities:

  • Provide exceptional customer service and support to our clients, ensuring their medical equipment is functioning optimally.
  • Conduct thorough maintenance and repair services on MRI and IGT Surgery equipment, adhering to strict quality and safety standards.
  • Collaborate with internal teams to resolve technical issues and implement solutions that meet customer needs.
  • Develop and maintain strong relationships with customers, understanding their specific requirements and providing tailored support.
  • Stay up-to-date with the latest technologies and advancements in medical imaging, ensuring our customers receive the best possible support.

About the Role:

This is an exciting opportunity to join a leading healthcare company and contribute to the delivery of exceptional customer experiences. As a Customer Support Specialist, you will have the chance to work with cutting-edge medical equipment and make a real difference in the lives of our customers.



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