Key Account Partnership Specialist

4 weeks ago

Melbourne, Victoria, Australia McMillan Shakespeare Limited Full time

Company Overview

">The McMillan Shakespeare Group (MMS) is a respected provider of innovative solutions for employee benefits and financial products, driven by a passion for making a real difference in people's lives.

With a rich history dating back to 1988, when we pioneered the salary packaging industry in Australia, MMS has established itself as a trusted partner for governments, health organizations, and private sector entities. Our commitment to exceptional service and innovation has enabled us to maintain our position as a leader in the industry.

At the heart of our success lies our team, comprised of dedicated professionals who share a common goal: delivering superior long-term value to our clients and customers through responsible and sustainable practices.

As a valued member of our team, you will have the opportunity to contribute to this mission and make a meaningful impact on the lives of others.

Salary

$85,000 - $110,000 per annum (depending on experience).

Job Description

This role involves developing and maintaining key account relationships with existing and prospective clients, ensuring seamless communication and collaboration to drive business growth and customer satisfaction.

As a Strategic Client Liaison, you will be responsible for:

  • Establishing and maintaining strong relationships with key stakeholders across various industries;
  • Identifying opportunities for upselling and cross-selling company products and services;
  • Developing and implementing customized sales strategies to meet client needs and expectations;
  • Fostering open communication channels to address client concerns and feedback;
  • Collaborating with internal teams to ensure timely delivery of high-quality services;
  • Analyzing sales data to identify trends and areas for improvement;
  • Presenting quarterly performance reports to senior management and stakeholders;

Required Skills and Qualifications

To succeed in this role, you will need:

  • A proven track record of building and maintaining strong client relationships;
  • Excellent communication, negotiation, and problem-solving skills;
  • Experience working in a sales or account management capacity;
  • A deep understanding of the employee benefits and financial services industry;
  • A bachelor's degree in a relevant field (e.g., business, marketing, finance);

Benefits

We offer a comprehensive range of benefits to support your career development and well-being:

  • Competitive salary and bonus structure;
  • Flexible working arrangements to enhance work-life balance;
  • Novated lease benefits and discounts;
  • 12 weeks paid parental leave and access to our Parents Portal;
  • Exempt Employee Share Plan;
  • Paid income protection insurance under MMSG default super plan;
  • Access to a broad range of learning and development programs;
  • Career break and volunteering leave;
  • Access to Employee Assistance Program and annual flu vaccination;
  • Lifestyle Rewards program;

Others

McMillan Shakespeare Limited is an equal opportunities employer that values diversity and inclusion. We encourage applications from individuals from all backgrounds, including those caring for and living with disability. Please note that all successful candidates will be required to undergo background checks.

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