Business Development Manager for Premium Banking Solutions

2 weeks ago


Brisbane, Queensland, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

About the Role


This role drives new customer acquisitions and plays a critical role in increasing Funds Under Management by providing whole of business finance solutions to help customers start, buy, grow, and run their business.


As a Senior Business Banking Manager, you will achieve this by primarily developing and maintaining relationships with brokers, real estate agents, accountants, and other business bank lending affiliates.


Key Responsibilities:



  • Maintaining and leveraging deep circle of influence and broker relationships to achieve new to bank customers
  • Driving a structured and disciplined weekly sales operating rhythm to achieve strong sales momentum
  • Using data and insights to engage with potential and existing customers to identify opportunities
  • New to bank acquisition, including cold calling
  • Effectively managing overall sales and revenue performance measured by Business Lending FUM drawn and other cross-sell opportunities
  • Managing onboarding of new to bank customers and supporting effective handover to remote customer service proposition
  • Overall accountability for having a well-managed business relating to operational risk and credit risk
  • Developing strong relationships, influence, and collaboration with internal stakeholders to solve complex problems
  • Driving outstanding customer experience and outcomes measured through Net Promotor Score improvement
  • Delivering excellent customer focus with genuine curiosity for understanding customer drivers and delivering solutions to meet their needs

About Us


At ANZ, we are shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.


We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.




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