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Customer Experience Specialist

2 months ago

Port Macquarie, New South Wales, Australia dusk Full time

We are seeking a Customer Experience Specialist to ignite joy in every customer who walks through our doors at dusk stores across Australia and New Zealand.

As a key member of our team, you will be responsible for delivering exceptional experiences that leave customers glowing with satisfaction.

About the Role:

  • Demonstrate a passion for exceeding customer expectations and creating unforgettable experiences.
  • Develop and maintain a thorough knowledge of our candles and homeware products to illuminate customers' paths.
  • Collaborate with colleagues to create a harmonious work environment and drive store success.
  • Stay up-to-date with visual merchandising trends and best practices to turn our store into a mesmerizing sanctuary of style and inspiration.
  • Work closely with the team to achieve key performance indicators (KPIs) and ensure our store's success sparkles.

Requirements:

  • A minimum of [salary] per year, depending on experience
  • A strong passion for delivering exceptional customer service
  • Excellent communication and teamwork skills
  • The ability to stay energized and motivated in a fast-paced retail environment
  • A willingness to learn and grow with our team

What We Offer:

  • A generous team member discount on our range of candles and homewares
  • The opportunity to participate in our monthly bonus program
  • A supportive and collaborative work environment
  • Ongoing training and development opportunities to help you shine