Customer Relationship Professional

2 weeks ago


Brisbane, Queensland, Australia Bank of Queensland Full time
About the Opportunity

We are seeking a highly skilled Customer Relationship Specialist to join our dynamic team in Brisbane. This role offers an exciting opportunity to kickstart your career in banking and work with a reputable institution like Bank of Queensland.

As a Customer Relationship Specialist, you will be the first point of contact in the Branch, providing exceptional customer service to our customer network. Your key responsibilities will include:

  • Undertaking transaction activities for customers
  • Educating customers on using digital banking solutions
  • Conducting needs-based conversations to generate opportunities in personal banking and lending
About You

To succeed in this role, you will need to possess excellent communication and relationship building skills. We are looking for career-minded individuals with experience in banking who are passionate about delivering exceptional customer service.

You will thrive in our environment if you are a team player who loves to collaborate and bring a proactive attitude and a commitment to exceeding customer expectations.

About Us

Bank of Queensland is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

We offer a range of benefits including flexible working arrangements, discounted financial products, salary sacrificing options, paid parental leave, and access to employee network groups focused on diversity and inclusion.

Estimated Salary: $60,000 - $80,000 per annum

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