Customer Value Specialist

7 days ago

Newcastle, New South Wales, Australia Bupaoptical Full time

About the Role

This is a unique opportunity to join Bupaoptical as a Customer Value Specialist, where you will play a key role in delivering health solutions and claim resolutions that are meaningful to our customers.

Key Responsibilities

  • Provide individual recommendations of the most suitable health and wellbeing products based on customer needs, showcasing the value and benefits of these products for easy decision making.
  • Work within the wider community to develop business and community-based relationships that promote the Bupaoptical brand and products and the acquisition of new members.
  • Take a 'customer first' approach, assisting existing Bupaoptical members in their day-to-day transactions, ensuring they understand the full value of their health insurance product, and providing solutions to any identified concerns or needs.
  • Educate members on all the benefits they can access.

What You'll Enjoy

We reward our people and celebrate their success. From providing initiatives that develop careers to looking after our people's health, wellbeing, and futures.

Our health is the most important thing we have, and at Bupaoptical, caring is at the centre of everything we do – helping people live longer, healthier, happier lives and making a better world.

We believe in giving you room to grow. At Bupaoptical, you get the best of both worlds – support when you need it and plenty of space for personal development.

Dedicated Store Managers will support you to excel in your role. You'll have access to classroom training, e-Learning, and on-the-floor product knowledge training, as well as to our state-of-the-art knowledgebase.

Requirements

  • Ability to work in a fast-paced environment and adapt to changing customer needs.
  • Excellent communication and interpersonal skills.
  • Strong product knowledge and ability to provide recommendations.
  • Ability to work independently and as part of a team.

  • Customer Banking Specialist

    2 days ago

    Newcastle, New South Wales, Australia CommBank Full time

    {"title": "Customer Banking Specialist", "description": "About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Banking Specialist. In this role, you will be responsible for delivering exceptional customer experiences and providing holistic solutions to meet their financial needs.Key ResponsibilitiesBuild...

  • Customer Support Specialist

    7 days ago

    Newcastle, New South Wales, Australia Avetta Full time

    About the Role:The Customer Support Specialist will play a crucial role in developing and maintaining a world-class prequalification system for contractors, suppliers, and vendors. As the first point of contact for all Avetta customers, this individual will provide professional support and assistance in resolving issues and providing solutions.Key...

  • Customer Service Specialist

    7 days ago

    Newcastle, New South Wales, Australia Australian Rail Track Corporation Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Specialist to join our team at the Australian Rail Track Corporation (ARTC). As a key member of our Operations team, you will play a critical role in supporting the Service Delivery team with respect to commercial and contractual aspects of the Hunter Valley Access Undertaking...

  • Customer Banking Specialist Relief

    2 days ago

    Newcastle, New South Wales, Australia CommBank Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Banking Specialist Relief. In this role, you will provide relief to local branches, working collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.Key ResponsibilitiesProvide relief to...

  • Customer Service Specialist

    7 days ago

    Newcastle, New South Wales, Australia Australian Rail Track Corporation Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Specialist to join our team at the Australian Rail Track Corporation (ARTC). As a key member of our Operations team, you will play a critical role in supporting the Service Delivery team with respect to commercial and contractual aspects of the Hunter Valley Access Undertaking...

  • Customer Support Specialist

    2 minutes ago

    Newcastle, New South Wales, Australia Hitachi Construction Machinery Full time

    About UsHitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment, renowned for its commitment to quality and customer satisfaction.We have a solid network of branches nationally, serving a diverse range of customers, including mining, construction, quarry, and forestry, with a focus on delivering...

  • Roofing Specialist

    7 days ago

    Newcastle, New South Wales, Australia Monadelphous Full time

    **About Monadelphous**We are a leading Australian engineering group with over 50 years of experience in building, maintaining, and supporting our customers' operations. Our company values safety above all else, and we strive to create a diverse and inclusive workplace.**Job Summary**We are seeking a skilled Roofing Specialist to join our team in the...

  • IT Infrastructure and Security Specialist

    2 days ago

    Newcastle, New South Wales, Australia Newy Tech People Full time

    {"title": "Platforms Support Specialist", "description": "About the RoleWe are partnering with Hunter Valley Coal Chain Coordinator (HVCCC) to recruit a Platforms Support Specialist.In this role, you will support HVCCC's IT infrastructure and security, contributing to the efficient delivery of IT services that support all business processes across the...

  • Master Data Specialist

    3 days ago

    Newcastle, New South Wales, Australia GFG-Alliance Full time

    About the RoleWe are seeking a highly skilled Master Data Specialist to join our team at GFG-Alliance. As a key member of our organization, you will play a critical role in ensuring the accuracy and integrity of our data.Key ResponsibilitiesDevelop and maintain effective relationships with stakeholders to ensure data alignment with business objectives.Act as...

  • Data Management Specialist

    15 minutes ago

    Newcastle, New South Wales, Australia GFG-Alliance Full time

    About the RoleWe are seeking a highly skilled Data Management Specialist to join our team at GFG-Alliance. As a key member of our Systems Effectiveness Team, you will play a critical role in improving business processes and enhancing the customer experience.Key ResponsibilitiesBuild and maintain effective working relationships with key stakeholders to ensure...

  • Logistics Risk Management Specialist

    5 days ago

    Newcastle, New South Wales, Australia NTI Full time

    About the OpportunityWe are seeking a highly skilled Logistics Risk Management Specialist to join our team at NTI. As a key member of our insurance team, you will be responsible for providing technical support and guidance to our cargo and carrier customers and industry representatives.Your primary focus will be on establishing and maintaining strong...

  • Business Banking Specialist

    2 minutes ago

    Newcastle, New South Wales, Australia Commonwealth Bank Full time

    Business Banking Specialist **About the Role** We are seeking a skilled Business Banking Specialist to join our team in Newcastle. As a Business Banking Specialist, you will be responsible for providing exceptional service to Small Business customers by understanding their business and personal needs and assisting them with the end-to-end fulfilment of...

  • Occupational Rehabilitation Specialist

    2 days ago

    Newcastle, New South Wales, Australia Procare Group Full time

    We are seeking highly skilled and dedicated professionals to join our team at Procare Group, a leading national business in the field of injury management and wellbeing. Our vision is to deliver high-value services to our customers through every interaction, and we are committed to building a high-performing team that embodies our values of Work Together, Be...

  • Customer Experience Manager

    2 hours ago

    Newcastle, New South Wales, Australia O'Brien Glass Industries Limited Full time

    {"title": "Customer Experience Manager", "content": "Lead Customer Service and Deliver ExcellenceO'Brien Glass Industries Limited is seeking a highly-motivated and enthusiastic Customer Experience Manager to lead customer service and focus on delivering a first-class service to our new and existing customers.The ideal candidate will have a true passion for...

  • Dental Specialist

    7 days ago

    Newcastle, New South Wales, Australia HealthcareLink Full time

    About the Practice:Our client operates a thriving healthcare business and is seeking a skilled dental specialist to join their team and collaborate with their friendly and experienced staff. Their practice is dynamic and offers a diverse range of services, including general, restorative, cosmetic, and clear aligner treatments for both adults and children....

  • Truck Operations Specialist

    7 days ago

    Newcastle, New South Wales, Australia BORAL Full time

    Job SummaryBoral is seeking a skilled Truck Operations Specialist to join our team based out of our Singleton Concrete Plant. As a key member of our operations team, you will play a vital role in delivering high-quality concrete to our valued customers.Key ResponsibilitiesConduct daily pre-checks on the vehicle and operate our agitator trucks in a safe and...

  • Site Performance Specialist

    15 minutes ago

    Newcastle, New South Wales, Australia Workforce Australia For Individuals Full time

    About Wes TracWes Trac is a trusted partner for Caterpillar equipment, serving industries like mining and construction across Australia. They are dedicated to providing top-notch customer service and innovative solutions.About The RoleAs a Site Performance Specialist, you'll be essential in helping our mining customers get the most out of their fleet...

  • Merchandising Specialist

    3 days ago

    Newcastle, New South Wales, Australia Strikeforce AMC Full time

    About Strikeforce AMCStrikeforce AMC is a leading provider of retail services, specializing in in-store merchandising and sales support.Job SummaryWe are seeking a highly motivated and detail-oriented Merchandising Specialist to join our team. As a Merchandising Specialist, you will be responsible for executing merchandising tasks, building relationships...

  • Groundwater Specialist

    2 days ago

    Newcastle, New South Wales, Australia Ageconsultants Full time

    About the RoleWe are seeking a highly skilled Groundwater Specialist to join our team at Age Consultants. As a key member of our team, you will be responsible for delivering high-quality field investigations and contributing to the growth and success of our business.Key ResponsibilitiesConduct field investigations, including core chip logging, wireline...

  • Merchandising Specialist

    7 days ago

    Newcastle, New South Wales, Australia Strikeforce AMC Full time

    About Strikeforce AMCStrikeforce AMC is a leading provider of retail services, specializing in in-store merchandising and sales support.Job SummaryWe are seeking a highly motivated and detail-oriented Merchandising Specialist to join our team. As a Merchandising Specialist, you will be responsible for executing merchandising plans, building relationships...