Customer Service Leader Position
5 days ago
About the Role:
This pivotal position supports daily department functions, collaborating with teams to deliver exceptional customer service and team experiences.
The role plays a vital part in developing and growing team members, offering opportunities for learning and leadership skills through our Leadership Pathway program.
We seek individuals passionate about delivering outstanding customer service, eager to learn and develop their skills, and committed to creating a positive and inclusive work environment.
Key Responsibilities:
- Engage customers through everyday actions, serving as a role model for excellent customer service
- Maintain a safe working environment for team members and customers
- Provide ongoing support to the department team on a daily basis
- Work collaboratively with other teams to achieve great outcomes
- Develop awareness of leadership style and grow into future leaders
What You'll Experience:
- Opportunities for career growth through our Leadership Pathway program
- Exclusive discounts across various brands through our Everyday Rewards Program
- 24/7 access to our Sonder App for workplace support and resources
- Paid parental leave for primary caregivers
- Flexibility to work a 4-day work week for a healthy work-life balance
We believe in fostering a diverse and inclusive workplace where everyone feels valued and supported. We encourage all candidates to apply and offer adjustments in the hiring process as needed.
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