Exceptional Customer Experience Leader

1 day ago

Brisbane, Queensland, Australia beBeeAmbition Full time $98,765 - $123,456
Lead Team to Deliver Exceptional Customer Experiences

Cultivate a collaborative culture and inspire your team to deliver customer experience moments that matter.

As a people manager, you'll develop, coach, and mentor your team in delivering exceptional customer experiences each and every time.

Our ideal candidate will have the ambition to drive the highest level of results through coaching, mentoring, and integrity.

  • Develop a welcoming and highly energized atmosphere of togetherness for our customers and team.

We're looking for an expert people manager who leads by example, executing the company strategy and contributing towards the organisation's growth and profitability.

Key Responsibilities:
  • Drive operational excellence and lead your team in delivering customer experience moments that matter.
  • Provide inspirational leadership and drive positive engagement to build a culture of high performance.
  • Mentor and coach your team to achieve exceptional customer experiences.
What We Offer:
  • Competitive remuneration and employee discounts.
  • A paid Connected Day each year to focus on culture, family, health, community, or whatever's important to you.
  • Inclusive paid parental leave (up to 14 weeks for primary caregivers).
  • Direct your own development and build future-ready skills with Optus U's industry-focused micro-credentials.
  • Build meaningful connections through employee-led networks and diversity initiatives.
  • Put your wellbeing first with free access to counselling and support services.

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