Delivering Exceptional Customer Experiences

3 days ago

Brisbane, Queensland, Australia beBeeLeadership Full time $70,000 - $85,000

Customer Experience Leader

We are seeking an accomplished professional to lead our team in delivering exceptional customer experiences. As a key member of our store operations, you will be responsible for driving sales through effective coaching and motivating your team to provide unparalleled service.

The ideal candidate will have a proven track record of leadership and customer-facing experience, with the ability to drive results through enthusiastic engagement with customers and products. You will work closely with colleagues to deliver high levels of customer satisfaction, product knowledge, and operational excellence.

Key Responsibilities

  • Drive sales growth through effective coaching and team motivation
  • Lead customer experience initiatives to deliver exceptional results
  • Partner with colleagues to achieve sales, customer satisfaction, and operational goals
  • Maintain awareness of product knowledge and trends
  • Ensure high levels of customer satisfaction through knowledgeable product expertise

Requirements

  • Proven leadership ability with at least 1 year of experience in a customer-facing role
  • Strong communication and interpersonal skills
  • Ability to drive results through enthusiastic engagement with customers and products
  • Resourceful and versatile in responding to changing demands and opportunities
  • Strong cognitive and mathematical skills, including problem analysis and decision making
  • High level of ethics, values, integrity, and trust

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