Funds Collections Specialist

4 weeks ago


Adelaide, South Australia Hudson Full time
Key Details:
  • Hourly Rate: $36.50 + Super
  • Start Date: Immediate
  • Position: Temporary (Assignment duration up to 5 months, potential for permanency)
  • Anticipated Hours: 37 per week
  • Location: Norwood, Adelaide
Role Overview:

As a Funds Collections Officer, you'll help manage overdue accounts and guide clients back on track with their payments.

Key Responsibilities:
  • Client Communication: Contact clients via phone, email, or mail to discuss overdue payments and negotiate plans.
  • Account Management: Oversee a portfolio of overdue accounts, ensuring timely follow-ups and resolutions.
  • Relationship Building: Maintain strong relationships with clients and brokers throughout the collections process.
  • Problem Solving: Identify client behavior trends and propose solutions to help manage arrears.
  • Collaboration: Work with internal teams to resolve complex collections issues.
What You'll Bring:
  • Excellent communication skills.
  • Strong time management and organizational abilities.
  • Empathy and patience in understanding customer needs.
  • Proactive problem-solving and attention to detail.
  • Ability to thrive in a fast-paced environment.
Why Work with Us:
  • Supportive team environment.
  • Potential for permanent opportunities.
  • Flexible work culture promoting work-life balance.

This role is an excellent opportunity to develop your skills and experience in collections and customer service.

This pay rate is inclusive of mandatory 25% casual loading



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