Collections Professional

13 hours ago


Adelaide, South Australia Randstad Full time
{"title": "Collections Specialist Role", "description": "Key Responsibilities

As a Collections Specialist, you will be responsible for building relationships with customers while providing quality resolution of disputed accounts in a soft collections manner.

You will assess customer financial circumstances and identify solutions to assist in restoring secured and unsecured loans into good standing accounts.

Liaising with external collections agencies and implementing effective collections processes are also key aspects of this role.

Requirements
  • 2+ years' experience in unsecured or secured collections
  • Strong understanding of credit and collections regulations
  • Excellent verbal communication skills and ability to build rapport with customers
  • High level of attention to detail and organization
  • Ability to work autonomously and think on your feet
What We Offer
  • A competitive salary and benefits package
  • A beautiful new office location in a convenient CBD area
  • An engaging and motivating work environment
  • Monthly social events and a hybrid working model
  • A Monday to Friday schedule with no weekends or late nights

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.

"}

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