Customer Service Professional

4 weeks ago

Brisbane, Queensland, Australia Credit Union Australia Full time

About the Role

At Credit Union Australia, we're a customer-obsessed team. We're dedicated to helping our members achieve their financial goals through our strong brand, innovative products, and exceptional service and support.

Our Credit Union Australia Customer Service Specialist role is pivotal to supporting our purpose. Based in our branch, you will provide support and serve the local community as the first point of contact for our members and their financial needs.

This sales role is so much more than processing transactions and inquiries. You'll be challenging yourself every day to generate leads and opportunities, deliver sales and lending results, and help our members make the most of our great value savings, insurance, and personal lending products.

This is a permanent part-time position for 26.25 hours per week.

To be considered for this sales and lending role, you will need to show that you enjoy:

- Learning new things such as new products, services, and ways of working
- Challenging yourself to go above and beyond with each customer conversation
- Meeting new people and building connections in your local community
- Helping solve problems for customers by matching products and solutions to their needs
- Getting results that help our members achieve their financial and lifestyle goals
- Protecting customers through strict adherence to policies and regulations

Reward and Benefits

At Credit Union Australia, we're committed to building a strong, inclusive, and diverse workplace where people feel a sense of belonging, are valued, connected, and respected. We're big believers in taking care of our people because we know that happy employees make for a happy workplace.

We want you to make an impact. That's why we invest in our team with awesome incentive programs, and a wide range of training and career development opportunities. But that's not all - we also offer a bunch of other perks and benefits, from discounts on financial and insurance products to options for health and wellness, unique leave arrangements, and more.

We are big on recognition too. From our Employee Appreciation Day, Values Awards, and eCards for both teams and individual's for living our values. We have Employee Groups that support you to show up and be your true self, every day.

Want to learn more about all the cool stuff and support you can get as part of our team? Head over to our careers site to find out, and if you like what you see, why not apply online below and join us.

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