Customer Service and Support Professional
4 days ago
We are seeking a highly skilled Customer Service and Support Professional to join our team at Hudson Australia.
Job Summary:
The successful candidate will be responsible for providing exceptional customer service and support, working collaboratively in a high-performance team environment that provides best practice support to all stakeholders. This role requires a strong attention to detail, excellent communication skills, and the ability to multitask in a fast-paced environment.
About the Role:
This is an exciting opportunity for a motivated and experienced Customer Service Officer to join our team and contribute to delivering high-quality customer support services. The successful candidate will work closely with our team members to ensure seamless communication, collaboration, and knowledge sharing.
Key Responsibilities:
- Provide advice and guidance to team members to ensure high-quality customer support services.
- Liaise with other parts of the business to refer and resolve customers' requests.
- Monitor and prioritize workloads and assist team members on escalated enquiries/incidents to maintain high-quality customer support services.
- Assess and resolve escalated enquiries/incidents within service agreement timeframes.
- Develop, implement, and review efficient work practices and provide updates to team members to ensure service consistency.
- Identify and assess team training needs and provide on-the-job training and development to promote a culture of continuous learning.
- Effectively use Microsoft products and other IT systems to maintain accurate customer and property records and file notes with a high level of accuracy and work output.
- Supporting and helping maintain a workplace safety culture by ensuring that all policies and practices concerning Workplace Health and Safety are applied and a part of day-to-day operations.
Requirements:
- Previous 12-month experience as a Customer Service Officer or similar field.
- Experience in a fast-paced environment.
- Strong attention to detail, computer planning skills to manage multiple priorities.
- Confident on phones.
- Ability to multitask.
- Previous government experience.
- Full Australian work rights.
What We Offer:
We offer a competitive salary of $46.27/hour + Super, plus a range of benefits including professional development opportunities, flexible working arrangements, and a supportive team environment.
How to Apply:
If you are a motivated and experienced Customer Service Officer looking for a new challenge, please submit your application today.
-
Customer Service Professional
4 weeks ago
Brisbane, Queensland, Australia Bendigo and Adelaide Bank Full timeAbout YouAre you passionate about delivering exceptional customer experiences and making a real impact in your community? We're looking for a skilled Customer Advisor to join our team at Bendigo Bank.Key ResponsibilitiesYou'll be the face of our branch, providing expert guidance and support to customers with their financial goals. This includes educating...
-
Customer Service Professional
2 weeks ago
Brisbane, Queensland, Australia Rentokil Initial Full timeAbout the RoleWe are seeking a highly skilled Customer Service Professional to join our team in Brisbane. As a key member of our Customer Service team, you will report directly to the Customer Service Manager and be responsible for delivering exceptional customer experiences.Key Responsibilities:Respond to inbound calls and email enquiries from domestic...
-
Customer Service Professional
1 week ago
Brisbane, Queensland, Australia Rentokil Initial Full timeWe are seeking a highly skilled Customer Service Professional to join our team at Rentokil Initial in Brisbane. This is a permanent full-time opportunity.This role requires strong communication skills, both verbally and electronically, with the ability to work under pressure and multitask effectively. The ideal candidate will have experience working in...
-
Customer Service Ambassador
1 week ago
Brisbane, Queensland, Australia Bendigo and Adelaide Bank Full timeAbout Bendigo BankWe are a community-focused bank that offers every opportunity for personal and professional growth. Our unique philosophy sets us apart from other financial institutions, making us the perfect choice for those who want to make a real impact.Job Description:We are seeking a Customer Service Ambassador to join our team at Community Bank...
-
Customer Service Professional
2 weeks ago
Brisbane, Queensland, Australia Flexhive Full timeAt Flexhive, we're on a mission to revolutionize the way you find work.We're seeking an exceptional Customer Service Professional to join our dynamic team!The role involves handling inbound calls and email queries with poise and precision in a fast-paced setting.You'll be responsible for:Managing customer interactions with empathy and...
-
Administrative Support Professional
1 week ago
Brisbane, Queensland, Australia ROYAL FLYING DOCTOR SERVICE Full timeJob OverviewWe are seeking two highly skilled Administrative Support Professionals to join our team in Mount Isa, Queensland.About the RoleThis is a permanent, full-time position that offers a competitive salary and excellent benefits package. As an Administrative Support Professional, you will provide accurate, timely, and efficient day-to-day...
-
Customer Service Representative
1 day ago
Brisbane, Queensland, Australia Bendigo and Adelaide Bank Full timeAbout UsBendigo Bank is a community-focused financial institution that offers a unique philosophy in customer service. As a leading provider of banking services, we pride ourselves on our commitment to supporting our customers and making a positive impact in our communities.Role OverviewWe are seeking a Customer Service Officer to join our team at Community...
-
Customer Service Representative
1 day ago
Brisbane, Queensland, Australia Bendigo and Adelaide Bank Full timeAbout UsWe're a leading financial institution that offers a unique blend of community focus and professional opportunities. Our mission is to empower our customers to achieve their financial goals, while fostering a culture of innovation and excellence within our organization.Job SummaryWe are seeking an experienced Customer Service Officer to join our team...
-
Customer Service Representative
1 month ago
Brisbane, Queensland, Australia Bendigo and Adelaide Bank Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor. As the face of our branch, you will be responsible for providing exceptional customer service and support to our customers.About YouTo be successful in this role, you will need to have extensive experience in a customer service or sales...
-
Customer Service Representative
4 weeks ago
Brisbane, Queensland, Australia Bendigo and Adelaide Bank Full timeWe are seeking a Customer Service Representative to join our team at Bendigo and Adelaide Bank. This role involves providing exceptional customer service and helping customers achieve their financial goals.About the RoleAs a Customer Service Representative, you will be the face of our bank and will be responsible for providing accurate and timely assistance...
-
Customer Service Representative
4 weeks ago
Brisbane, Queensland, Australia Bendigo and Adelaide Bank Full timeAt Bendigo and Adelaide Bank, we're committed to helping our customers achieve their financial goals. As a Customer Advisor, you'll play a key role in making this happen.About the RoleAs a Customer Advisor, you'll be the face of our branch and business, providing exceptional customer service and support. You'll use your knowledge and expertise to help...
-
Customer Service Representative
1 month ago
Brisbane, Queensland, Australia Bendigo and Adelaide Bank Full timeAbout UsBendigo and Adelaide Bank is a leading financial institution that offers a unique blend of community spirit and professional expertise.About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. As the face of our branch, you will be responsible for providing exceptional service to...
-
Brisbane, Queensland, Australia VISY Full timeJoin VISY as a Customer Service OfficerWe are seeking a skilled and dedicated individual to join our team as a Customer Service Officer at Hemmant, Yatala or Carole Park. As a key member of our customer support team, you will play a vital role in ensuring the satisfaction of our customers.About the Role:Key Responsibilities:Provide exceptional customer...
-
Customer Service Specialist
1 month ago
Brisbane, Queensland, Australia Bendigo and Adelaide Bank Full timeAbout the RoleWe are seeking a skilled Customer Service Specialist to join our team at Bendigo and Adelaide Bank. As a Personal Banker, you will be responsible for delivering exceptional customer service and finding solutions to meet the needs of our customers.About YouYou will be a highly motivated and adaptable individual with extensive experience in...
-
Financial Services Professional
1 week ago
Brisbane, Queensland, Australia Bendigo and Adelaide Bank Full timeTransform your career with Bendigo and Adelaide Bank, a forward-thinking financial institution dedicated to making a real difference in the lives of our customers and communities.We're looking for a skilled Customer Service Officer to join our team at the Community Bank Acacia Ridge branch. As a key member of our branch team, you will be responsible for...
-
Appliance Service Technician
1 week ago
Brisbane, Queensland, Australia Fisher & Paykel Customer Services Pty Ltd Full timeCompany OverviewFisher & Paykel Customer Services Pty Ltd is an iconic Australasian brand with a global presence. Our strong local heritage inspires a culture of curiosity and passion to develop solutions that put people first.We value being trusted, sustainably minded, innovative, generous, and curious. As a team, we take a collaborative approach, fostering...
-
Customer Relations Professional
5 days ago
Brisbane, Queensland, Australia Bendigo and Adelaide Bank Full timeAbout Bendigo and Adelaide BankBendigo Bank is a community-focused bank that prides itself on being the only bank headquartered outside of a capital city. With over 7,000 employees, we offer opportunities for career growth while maintaining a community feel.Job DescriptionWe are seeking a Customer Relations Professional to join our team in Malanda. This...
-
Customer Service Professional
2 weeks ago
Brisbane, Queensland, Australia Great Southern Bank Full timeCustomer Service Professional RoleWe are seeking a highly skilled and motivated Customer Service Professional to join our team in Brisbane. As a key member of our customer service team, you will provide exceptional support to our customers and their retail banking needs.This is a part-time position working 26.25 hours per week, providing the opportunity for...
-
Customer Service Representative
1 month ago
Brisbane, Queensland, Australia Bendigo and Adelaide Bank Full timeAbout YouWe're looking for someone who is passionate about delivering exceptional customer service and building strong relationships with our clients. If you're a motivated and adaptable individual who is eager to learn and grow with our team, we'd love to hear from you.About the RoleAs a Personal Banker, you will be responsible for providing financial...
-
Appliance Service Technician
3 weeks ago
Brisbane, Queensland, Australia Fisher & Paykel Customer Services Pty Ltd Full timeJob Title: Appliance Service TechnicianFisher & Paykel Customer Services Pty Ltd is an innovative company with a strong local heritage, driven by a culture of curiosity and passion for developing solutions designed around people.The Role:As a Service Technician for Home Appliances, you will be responsible for carrying out professional quality service repairs...
