Hotel Services Representative

4 weeks ago


Brisbane, Queensland, Australia Marriott Full time
Unlock a Rewarding Career as a Hotel Services Representative

Earn an estimated $55,000 - $65,000 per annum as a Hotel Services Representative with Marriott International. This role offers the perfect blend of customer service, problem-solving, and teamwork.

About the Role:

  • As a Hotel Services Representative, you will be responsible for delivering exceptional guest experiences through efficient check-ins, resolving queries, and ensuring seamless stays at The Westin Brisbane and Four Points by Sheraton Brisbane.
  • You will work closely with colleagues to maintain high-quality standards and ensure our guests receive outstanding service.

Your Key Responsibilities Will Include:

  • Processing guest arrivals and departures with precision and courtesy.
  • Addressing guest inquiries and concerns promptly and professionally.
  • Maintaining up-to-date knowledge of hotel facilities and services to provide informed recommendations.

What We Are Looking For:

  • Demonstrated experience in customer-facing roles or similar positions.
  • A proven ability to work effectively in a team environment and contribute to a positive workplace culture.
  • Excellent communication and interpersonal skills to build strong relationships with colleagues and guests.

Benefits and Opportunities:

  • Opportunities for career advancement within Marriott International.
  • Access to comprehensive training programs and professional development initiatives.
  • Discounts on hotel rooms and food and beverage across all Marriott properties.


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