Hotel Services Representative
4 weeks ago
Earn an estimated $55,000 - $65,000 per annum as a Hotel Services Representative with Marriott International. This role offers the perfect blend of customer service, problem-solving, and teamwork.
About the Role:
- As a Hotel Services Representative, you will be responsible for delivering exceptional guest experiences through efficient check-ins, resolving queries, and ensuring seamless stays at The Westin Brisbane and Four Points by Sheraton Brisbane.
- You will work closely with colleagues to maintain high-quality standards and ensure our guests receive outstanding service.
Your Key Responsibilities Will Include:
- Processing guest arrivals and departures with precision and courtesy.
- Addressing guest inquiries and concerns promptly and professionally.
- Maintaining up-to-date knowledge of hotel facilities and services to provide informed recommendations.
What We Are Looking For:
- Demonstrated experience in customer-facing roles or similar positions.
- A proven ability to work effectively in a team environment and contribute to a positive workplace culture.
- Excellent communication and interpersonal skills to build strong relationships with colleagues and guests.
Benefits and Opportunities:
- Opportunities for career advancement within Marriott International.
- Access to comprehensive training programs and professional development initiatives.
- Discounts on hotel rooms and food and beverage across all Marriott properties.
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