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Business Process Improvement Specialist
2 months ago
Business Process Improvement Specialist
**Job Summary**
PPQ is seeking a skilled Business Process Improvement Specialist to cover a 6-month maternity leave period. As a key member of our team, you will analyze, design, and improve business processes to enhance efficiency and effectiveness within our organization.
**Key Responsibilities**
* Review existing processes, tools, and systems to develop a deep understanding of their current state.
* Evaluate existing business processes and state of affairs through data analysis, interviews, and observation.
* Work closely with various stakeholders across the business, gathering and documenting business requirements.
* Develop detailed process maps, workflows, and policies.
* Collaborate with the General Manager and other relevant stakeholders to establish KPIs to measure the success of introduced process improvements.
* Monitor and report on progress, providing recommendations for further enhancements.
* Review, update, create, and maintain comprehensive documentation.
**Requirements**
* Experienced in business process improvement.
* Proven problem-solving skills, with the ability to identify improvements and simplify designs of new processes incorporating people, process, and technology impacts.
* Excellent written and verbal communication skills, with the ability to articulate complex information clearly and succinctly.
* Understanding of technical project delivery and change management methodologies.
* Ability to build relationships with others easily.
**About PPQ**
PPQ is a dynamic organization committed to delivering exceptional results. We are looking for a talented Business Process Improvement Specialist to join our team and contribute to our success.
