Business Process Improvement Specialist

3 weeks ago


South Brisbane, Australia PPQ Full time

Job Description

We are seeking a skilled Business Process Improvement Specialist to cover a 6-month maternity leave period at PPQ.

This role involves analyzing, designing, and improving business processes to enhance efficiency and effectiveness within the organization. The successful candidate will collaborate with various departments to understand their processes, identify areas for improvement, and implement solutions that align with our strategic objectives.

Key Responsibilities:

  • Review existing processes, tools, and systems to develop a deep understanding of their current state.
  • Evaluate existing business processes and state of affairs through data analysis, interviews, and observation.
  • Work closely with stakeholders across the business, gathering and documenting business requirements.
  • Develop detailed process maps, workflows, and policies.
  • Establish KPIs to measure the success of introduced process improvements.
  • Monitor and report on progress, providing recommendations for further enhancements.
  • Review, update, create, and maintain comprehensive documentation.

Requirements:

  • Experience in business process improvement.
  • Strong problem-solving skills, with the ability to identify improvements and simplify designs of new processes.
  • Excellent written and verbal communication skills, with the ability to articulate complex information clearly and succinctly.
  • Understanding of technical project delivery and change management methodologies.
  • Ability to build relationships with others easily.


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