Business Process Improvement Specialist
4 weeks ago
Business Analyst Role Overview
The Business Analyst will play a key role in supporting new business improvement initiatives that enhance data management processes and introduce new technologies, such as intelligent automation.
Key Responsibilities
- Engage with stakeholders to conduct business and technical workshops to elicit and define requirements and business processes.
- Review and analyse existing processes and systems and recommend improvements to business processes, practices, procedures and information systems.
- Develop current state and future state models utilising appropriate modelling techniques to document end to end service delivery.
- Develop detailed requirements and specification documents that provide key input into achieving business outcomes.
- Obtain formal agreement from stakeholders on the scope of requirements.
- Take responsibility for ensuring traceability is mapped and agreed for all business benefits through to system requirements.
- Develop and maintain project artefacts such as business problem statements, business requirements, change impact assessment, and transition to operation documents.
Requirements
- Extensive experience in business process mapping, including defining business rules and handling exceptions.
- Strong analytical skills with the ability to assess highly complex data and technical issues, define problem statements, recommend effective solutions, and identify associated benefits.
- Experience in specifying and documenting business data requirements, as well as developing reports to monitor data quality issues and track data remediation progress.
- Experience in designing, developing, delivering innovative data management solutions, supporting improvement initiatives, and leading data remediation exercises.
Preferred Skills
- SAP project experience, preferably S4HANA or tax and revenue management related.
- Familiarity with Prime BPM software for business process mapping.
Work Arrangements
For the first three months, you must work full-time at the office (Brisbane CBD) to ensure you are provided with the appropriate support and to build relationships with staff. Following this period, you must work in the office a minimum of three business days per week, noting that flexible work arrangements are dependent upon operational requirements.
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