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Senior Operations Manager
3 weeks ago
This is an opportunity to lead a diverse and high-profile service portfolio in local government, spanning multiple business units.
- Animal Shelter – ensuring best practice animal welfare and strong community partnerships
- Sale Yards – a cornerstone of the regional agricultural economy
- Swimming Pools – vital community recreation and safety hubs
- Outside School Hours Care – trusted services for families and children
With leadership of up to 60 staff and volunteers, and multiple service-based contracts, this role requires a confident operational leader who can navigate complexity and deliver results.
Key Responsibilities:
- Drive performance uplift – building team capability, culture, and accountability.
- Deliver service improvements – modernising systems and processes to ensure efficiency, safety, and customer focus.
- Lead through complexity – balancing community expectations, financial sustainability, and regulatory compliance across multiple business units.
- Influence and partner – working closely with stakeholders, contractors, and community groups.
- Embed cultural change – strengthening engagement and collaboration in line with Council's framework.
- Relevant tertiary qualifications in Business or related discipline.
- Proven leadership of multidisciplinary teams in a complex operational environment.
- Strong financial, compliance, and risk management experience.
- Excellent stakeholder engagement skills, with the ability to influence and partner.
- A track record in leading cultural and performance improvement.
- NSW Driver's Licence, WWCC, and ability to obtain a National Police Check.
This role is ideal for someone who thrives on challenge and can deliver lasting impact across people, services, and community outcomes.
