Animal Operations Leader
7 days ago
The role of Senior Animal Operations Manager is a key position in our organisation, responsible for overseeing daily shelter operations and ensuring the wellbeing of both animals and staff.
Key Responsibilities- Leading daily shelter operations and prioritising tasks to ensure efficient workflow.
- Driving continuous improvement through data analysis, identifying areas for growth, and implementing effective solutions.
- Developing and executing strategic plans to enhance animal care, welfare, and community engagement.
- Making informed decisions and reporting outcomes that align with organisational values and goals.
This leadership role requires strong communication skills, ability to coach and develop staff, and foster a positive team culture. The ideal candidate will have a Certificate III in Companion Animal Services or equivalent experience, and a Certificate IV in Leadership and Management, or 2 years of relevant experience.
Required Skills and Qualifications- Certificate III in Companion Animal Services or equivalent experience, and Certificate IV in Leadership and Management, or 2 years of relevant experience.
- Proven leadership skills, supervising a small team, including rostering, task allocation, and performance management.
- Strong knowledge of shelter operations, managing animal care, impounding, rehoming, and compliance with relevant legislation.
- Excellent customer service skills, handling challenging or emotional customer interactions in a public-facing environment.
- High-level organisational skills, prioritising tasks, making decisions under pressure, and delivering outcomes.
- Experience with digital animal management systems, accurate record-keeping, and system usage.
- Sound knowledge of WHS responsibilities, commitment to safety, ethical conduct, and animal welfare.
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