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Learning Services Coordinator Lead
1 week ago
The Team Coordinator, Library Learning Services is responsible for leading a team that delivers high-quality information and referral services to the University community. As a key member of the library team, you will drive service excellence and quality improvement initiatives.
About the Ideal Candidate
The ideal candidate will have a degree from a higher education institution, with subsequent relevant experience or an equivalent level of knowledge gained through any other combination of education, training and/or experience. Your excellent interpersonal and professional skills will allow you to engage positively and maturely with clients. Additionally, your ability to work evenings, weekends and public holidays will be required.
Key Responsibilities
1. Leading and managing a client services team to achieve service excellence
2. Exercising initiative, judgment and decision-making to ensure high-quality service delivery
3. Contributing to process improvements and team development
Benefits and Culture
UNSW offers a competitive salary and access to UNSW benefits including additional leave, lifelong learning and career development opportunities, progressive HR practices, and discounts and entitlements.
