Business Banking Relationship Manager

4 days ago


Sydney, New South Wales, Australia Australia and New Zealand Banking Group Limited Full time
Role Overview

This position drives new customer acquisitions and plays a critical role in increasing Funds Under Management by providing whole of business finance solutions to help customers start, buy, grow and run their business.

As a Senior Business Banking Manager, you will achieve this by primarily developing & maintaining relationships with brokers, real estate agents, accountants (including other business bank lending affiliates) prospective and new to bank business owners.

Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you'll be building your future, while helping to build ours.

  • Maintain and leverage deep circle of influence & broker relationships to achieve new to bank customers.
  • Drive a structured & disciplined weekly sales operating rhythm to achieve strong sales momentum.
  • Use data & insights to engage with potential and existing customers to identify opportunities.
  • Achieve new to bank acquisition including cold calling.
  • Effectively manage overall sales & revenue performance measured by Business Lending FUM drawn and other cross-sell opportunities.
  • Manage onboarding of new to bank customers and support effective handover to remote customer service proposition.
  • Overall accountability for having a well-managed business relating to operational risk and credit risk.
  • Develop strong relationships, influence & collaborate with internal stakeholders to solve complex problems.
  • Drive outstanding customer experience and outcomes measured through Net Promotor Score improvement.


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