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Banking Solutions Executive Australia

2 weeks ago

Sydney, New South Wales, Australia Australia and New Zealand Banking Group Limited Full time
Job Description

This role is accountable for driving new customer acquisitions and increasing Funds Under Management by providing whole of business finance solutions to help customers start, buy, grow and run their business.

The successful candidate will achieve this by developing & maintaining relationships with brokers, real estate agents, accountants and other business bank lending affiliates, prospective and new to bank business owners.

Key responsibilities include:

  • Maintaining and leveraging deep circle of influence & broker relationships in order to achieve new to bank customers
  • Driving a structured & disciplined weekly sales operating rhythm to achieve strong sales momentum
  • Using data & insights to engage with potential and existing customers to identify opportunities
  • New to bank acquisition including cold calling
  • Effectively managing overall sales & revenue performance measured by Business Lending FUM drawn and other cross-sell opportunities
  • Managing onboarding of new to bank customers and supporting effective handover to remote customer service proposition
  • Overall accountability for having a well-managed business relating to operational risk and credit risk
  • Developing strong relationships, influence & collaborate with internal stakeholders to solve complex problems
  • Driving outstanding customer experience and outcomes measured through Net Promotor Score improvement
  • Delivering excellent customer focus with genuine curiosity for understanding customer drivers and delivering solutions to meet their needs