Community Banking Professional

2 weeks ago


Brisbane, Queensland, Australia Bendigo and Adelaide Bank Full time

About the Role:

Overview

Bendigo Bank is a unique institution that offers its customers every opportunity to grow, while maintaining a community feel. As a Customer Service Officer, you will be at the forefront of this approach, providing exceptional support to our clients and helping them achieve their financial goals.

This role is located at the Community Bank Acacia Ridge branch, where you will work closely with your team to deliver outstanding customer service. The role is permanent, part-time, with a roster of 32 hours per fortnight, spread across four days (Monday, Wednesday, Thursday, and Friday) from 1:00 PM to 5:00 PM.

Key Responsibilities

As a Customer Service Officer, your primary responsibilities will include:

  • Providing expert guidance to customers on our online platforms and tools
  • Helping customers with transactions and recommending bank products and services to meet their financial objectives
  • Delivering exceptional customer service in a fast-paced and varied environment
Requirements

To succeed in this role, you will need to possess the following skills and qualifications:

  • Extensive experience in a customer service environment
  • Demonstrated competence in achieving consistent sales results
  • An ability to confidently communicate with customers face-to-face and over the telephone
  • An eagerness to understand and share what makes Bendigo Bank different
  • Experience in the banking and finance industry is desirable but not essential
What We Offer

In return for your hard work and dedication, we offer a competitive salary package, including an estimated $65,000 - $75,000 per year, depending on experience and qualifications. You will also have access to ongoing training and development opportunities to help you grow and succeed in your career. Our diverse workforce and inclusive culture are central to our success, and we actively encourage applications from candidates who bring diversity of thought to our business.

We believe that a fulfilling career is one that aligns with your values and passions. If you are excited about the prospect of working in a dynamic and supportive team environment, where you can make a real difference in people's lives, then this could be the perfect opportunity for you.



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