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Crisis Response Professional
2 weeks ago
We are seeking a compassionate and dedicated individual to join our crisis response team. This role involves conducting assessments with community members to determine their needs and provide appropriate support.
About the Role- Conduct phone interviews and assessments for crisis relief in accordance with established guidelines.
- Determine the assistance to be provided based on the organization's standards of practice.
- Assist community members in accessing support services through referral and advocacy.
- A minimum Diploma level qualification in a related field, such as Community Services.
- Experience working in the community services sector is essential.
- Cultural competence and the ability to work effectively with people from diverse backgrounds would be beneficial.
- Experience working in a fast-paced contact centre environment would be highly regarded.
- Eligibility for salary packaging and other benefits.
- An Employee Assistance Program for confidential counselling and support.
- Access to discounted health and fitness programs and other perks.
