Senior Claims Professional

2 weeks ago


Perth, Western Australia beBeeClaims Full time $100,000 - $150,000
Job Opportunity

We are seeking experienced professionals from New Zealand to join our growing organisation. As a senior team member, you will set the standard in claims management while guiding and supporting others around you through mentoring and coaching colleagues and leading by example to create a culture of collaboration.

Your Responsibilities
  • Pro-actively manage a portfolio of workers compensation claims to achieve the optimum outcome of early and sustainable return to work with reasonable claim costs
  • Collaborate with medical professionals, employers, brokers, rehab providers and other stakeholders to create an effective Return to Work strategy
  • Assist the worker and employer with the claim process, providing support, managing expectations and ensuring timely access to required services to support return to work and injury recovery
  • Assess aspects of liability and recovery relevant to the legislation or policies while undertaking ongoing reviews in relation to entitlements and payments
  • Respond to escalations and provide coaching and mentoring to other members of the team
About You
  • Minimum 3 years of experience managing claims within the New Zealand Accident Compensation Scheme is mandatory
  • You must currently be residing in New Zealand to be eligible for relocation bonus
  • An empathetic, resilient, and motivational approach to provide customer centric support
  • A driven professional with highly developed written and verbal communication skills
  • Careful consideration to detail with a high concern for accuracy to manage stakeholder engagement
  • A team player who likes to work collaboratively and can also work independently
What We Offer
  • We stand together as equals. EML Group is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
  • EML provides career opportunities and great employee benefits, including:
  • A vibrant, collaborative innovative team culture
  • Flexibility with opportunity to WFH when you are fully trained in your role.
  • A corporate wellbeing program with discounted health insurance and gym membership
  • Access to discounts at over 350 retailers through our Rewards Hub program
  • Entitlement to an annual tenure and performance-based recognition reward
  • Comprehensive learning and development support
  • Companywide events to celebrate success.
  • Quarterly Reward and Recognition Awards
  • Up to 16 weeks paid parental leave, plus super


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