Senior Claims Specialist
3 days ago
Senior Claims Specialist
About the Role:
We are seeking a skilled professional to join our Public Sector team at Marsh McLennan.
Key Responsibilities:
• Triage all new claims received daily and distribute them according to established processes and protocols
• Undertake technical claims administration, including gathering information, claim investigation and determination, drafting correspondence, instructing and managing external legal providers when necessary, calculating settlements and processing payments with the support of the General Claims Manager
• Represent local governments in minor case claims when necessary
• Identify and pursue opportunities for risk advice and timely claim resolution to achieve effective financial outcomes
• Build and maintain strong relationships with internal stakeholders and provide onsite client servicing as required
Requirements:
• Confident communication and professional interpersonal skills
• Experience in claims consulting or related claims management roles
• Ability to work effectively within a team environment
• Skills in data analysis and claims management
• Advocacy and negotiating skills
What Makes You Stand Out:
Familiarity with claims management and reporting systems
• Ability to deliver client service results and recommendations onsite
A legal background/training would be advantageous
Why Join Our Team:
Hybrid working model supporting work-life balance
Opportunity to work with a leading public sector insurance portfolio
Collaborative and supportive team environment
Professional development and career growth opportunities
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