Geospatial Support Specialist
3 weeks ago
Aptella is seeking a skilled Geospatial Support Specialist to join their team in Perth, WA. As a key member of the support services team, you will provide technical expertise to customers regarding GIS/Mapping, GPS, Total Station, Machine Control, and Software solutions.
The ideal candidate will have a background in Operational Technology or a related field, with a strong interest in problem-solving and technical phone support. You will be responsible for managing support cases, providing field support for Geo-Spatial and Mining products, and assisting the Pre-Delivery Team Leader in setting up hire equipment and Geo-Spatial deliveries.
About the Role:
- Provide technical phone support to customers
- Manage support cases within the Case Management Framework
- Assist in the delivery of basic user training to customers
- Work collaboratively with the Field Services Team to resolve customer issues
About You:
- Experience working with Operational Technology, Networks, or RF communication technology
- Familiarity with heavy machinery and site operations
- Excellent communication and organisational skills
- Strong attention to detail and ability to work independently
Estimated Salary: $80,000 - $110,000 per annum, depending on experience. This role is subject to a pre-employment medical assessment and police check.
Aptella is an equal-opportunity employer, embracing diversity in all its forms. We encourage all qualified candidates to apply.
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